Terms & Conditions
Nova 3 Digital
Last updated: 16th December 2025
These Terms & Conditions (“Terms”) govern your access to and use of the Nova 3 Digital website located at https://www.nova3digital.com.au (“Website”), and your purchase of any products or services made available through the Website.
By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you must not use the Website or purchase from us.
1. About Nova 3 Digital
Nova 3 Digital (“we”, “us”, “our”) is an Australian digital agency providing:
Digital products including downloadable business toolkits, templates, policies, checklists, guides, and training materials
Professional digital services including web design, development, SEO, social media marketing, content creation, consulting, and maintenance services
2. Website Use
You may use this Website for lawful purposes only. You must not:
Use the Website in any way that breaches any applicable law or regulation
Interfere with the security, functionality, or operation of the Website
Attempt to gain unauthorised access to systems or data
We may suspend or terminate access to the Website at any time if misuse is detected.
3. Digital Products (Toolkits & Downloads)
3.1 Digital Delivery
All digital products are delivered electronically via download link or email after successful payment.
You are responsible for downloading and securely storing your files. We are not responsible for delivery issues caused by incorrect email addresses or spam filters.
3.2 Licence & Permitted Use
When you purchase a digital product, we grant you a non-exclusive, non-transferable licence to use the product within your own business or organisation only.
You must not:
Resell, redistribute, share, or sublicense the product
Provide the product to clients, third parties, or other businesses
Claim the product as your own intellectual property
All intellectual property rights remain with Nova 3 Digital.
3.3 Educational Use Only
Digital products are provided for general information and educational purposes only.
They do not constitute legal, compliance, cybersecurity, financial, or professional advice, and do not guarantee compliance with any law or regulation.
You are responsible for reviewing, adapting, and implementing materials for your own circumstances and for seeking independent professional advice where required.
4. Services Purchased via the Website
Some services may be purchased, booked, or paid for via the Website (for example consultations, packages, retainers, or deposits).
4.1 Service Agreement
Where you engage Nova 3 Digital for professional services, those services may be governed by a separate Service Agreement, together with an accepted proposal or Statement of Work.
Where such an agreement exists, it governs the provision of services and takes precedence over these Website Terms to the extent of any inconsistency.
4.2 No Guaranteed Outcomes
We do not guarantee specific outcomes from marketing, SEO, advertising, or digital services, including rankings, traffic, revenue, or conversions.
5. Pricing & GST
All prices are displayed in Australian Dollars (AUD) unless otherwise stated.
GST is applied in accordance with Australian tax law and will be disclosed at checkout where applicable.
We reserve the right to change pricing at any time without affecting completed purchases.
6. Refunds
Refunds are governed by our Refund Policy, which forms part of these Terms.
In summary:
Digital products are not refundable for change of mind once access or download is provided
Services are not refundable for change of mind once commenced
Remedies for major failures are provided in accordance with Australian Consumer Law
7. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights you may have under the Australian Consumer Law.
Where liability cannot be excluded, our liability is limited (to the extent permitted by law) to:
Re-supply of the product or service, or
Refund of the amount paid
8. Intellectual Property
All content on this Website, including text, graphics, logos, downloads, and materials, is owned by Nova 3 Digital or its licensors.
You must not reproduce, distribute, adapt, or exploit any Website content without our prior written consent.
9. Third-Party Links & Tools
The Website may contain links to third-party websites or use third-party tools and platforms.
We are not responsible for:
Third-party content
Their availability or functionality
Their terms or privacy practices
Use of third-party services is at your own risk.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, including loss of profits, data, revenue, or business opportunity.
Our total liability for any claim relating to the Website, products, or services is limited to the amount you paid to us for the relevant product or service.
12. Termination
We may suspend or terminate access to the Website, products, or services if you breach these Terms or misuse our intellectual property.
Termination does not affect rights or obligations accrued prior to termination.
13. Changes to These Terms
We may update these Terms from time to time. The current version will always be available on the Website.
Continued use of the Website after changes take effect constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of Western Australia and the Commonwealth of Australia.
You submit to the exclusive jurisdiction of the courts of Western Australia.
15. Contact
If you have any questions about these Terms, please contact Nova 3 Digital using the details provided on the Website.