Privacy Policy
Nova 3 Digital
Last updated: 16th December 2025
Nova 3 Digital (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website https://www.nova3digital.com.au, purchase our products, or engage our services.
1. What Personal Information We Collect
We may collect personal information including (but not limited to):
Name
Business name
Email address
Telephone number
Billing and payment details (processed securely by third parties)
Address (where required for invoicing or services)
Website usage data (IP address, browser type, pages visited)
We only collect personal information that is reasonably necessary for our business functions.
2. How We Collect Personal Information
We may collect personal information when you:
Visit or interact with our website
Purchase digital products
Enquire about or engage our services
Subscribe to emails or download resources
Communicate with us by email, phone, or forms
We may also collect information automatically through cookies and analytics tools.
3. How We Use Personal Information
We use personal information to:
Provide and deliver digital products
Provide professional services
Process payments and invoices
Respond to enquiries and support requests
Send service-related or marketing communications
Improve our website, products, and services
Comply with legal and regulatory obligations
You may opt out of marketing communications at any time.
4. Disclosure of Personal Information
We may disclose personal information to:
Payment processors (e.g. Stripe, PayPal)
Email and marketing platforms
Website hosting and IT service providers
Analytics and advertising platforms (e.g. Google, Meta)
Professional advisers (accountants, legal advisers)
Regulators or authorities where required by law
We do not sell personal information.
5. Overseas Disclosure
Some third-party service providers we use may store or process data outside Australia (for example, cloud services).
Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy obligations.
6. Cookies & Analytics
We use cookies and similar technologies to:
Analyse website traffic and usage
Improve user experience
Support marketing and advertising activities
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Access & Correction
You may request access to or correction of your personal information by contacting us.
We will respond within a reasonable timeframe and in accordance with the Privacy Act.
9. Retention of Information
We retain personal information only for as long as necessary to:
Provide our products and services
Meet legal, accounting, or regulatory obligations
When information is no longer required, it is securely deleted or de-identified.
10. Children’s Privacy
Our website, products, and services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children under 18.
11. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us to make a complaint.
We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The current version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us using the details on our website.